The ÖGBL trade union in Luxembourg has taken a stand against increased prices for ‘real’ bank services, hitting elderly or disabled people who find it hard to adapt to online banking.
“Older people who have difficulties using computers and the internet have to go in person to the bank and pay all these fees," protested ÖGBL executive member Carlos Pereira. "On top of that, there is no uniform system. Each bank asks for a different fee and nobody has a complete list of the fees being charged by the banks and the post office."
The union opposes the closure of local bank branches and post offices, and the rising cost of operations such as transfers and withdrawals. It urged members to support a petition launched by the Consumers' Union (ULC), calling on banks to reverse this policy.